Accessibility Statement
Optimal Mortgage LLC is committed to ensuring that this website is accessible to all users, including individuals with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards as published by the World Wide Web Consortium (W3C).
Our accessibility efforts
We have taken the following steps to improve accessibility across this Site:
- Keyboard navigation — All pages include a "Skip to main content" link accessible via keyboard. Interactive elements are reachable and operable by keyboard.
- Color contrast — Text and interactive elements meet WCAG 2.1 AA minimum contrast ratios of 4.5:1 for normal text and 3:1 for large text across all four time modes (Night, Golden Hour, Day, Blue Hour).
- Semantic HTML — Pages use proper heading hierarchy (H1–H3), landmark regions (main, nav, footer), and ARIA labels where appropriate.
- Alt text — Meaningful images include descriptive alt text. Decorative images are marked with empty alt attributes.
- Focus indicators — Visible focus indicators are maintained for keyboard users across all interactive elements.
- Font sizing — Text is sized using relative units and can be resized up to 200% without loss of content or functionality.
- Audio controls — Ambient audio is muted by default. A visible sound toggle allows users to enable or disable audio at any time.
- Form labels — All form inputs are associated with descriptive labels.
Known limitations
We are continuously working to improve the accessibility of this Site. Some areas are still being evaluated and improved. If you encounter a specific barrier, please contact us directly — we will make every effort to provide the information or functionality through an accessible alternative.
Third-party content
Some content on this Site is provided by third parties, including mortgage calculators, mapping services, and review widgets. We work to select accessible third-party tools, but we cannot guarantee the accessibility of all third-party content. If a third-party component presents a barrier, please contact us for an alternative.
Assistive technology compatibility
This Site is designed to be compatible with commonly used assistive technologies including screen readers (NVDA, JAWS, VoiceOver), screen magnifiers, and keyboard-only navigation. We test using modern browsers and assistive technology combinations.
Free accessibility resources
If you require content from this Site in an alternative format — including large print, audio, or a plain-text version — please contact us at no charge. We will respond within 2 business days.
Feedback and contact
We welcome feedback on the accessibility of this Site. If you experience a barrier or have a suggestion for improvement, please contact us:
Optimal Mortgage LLC
7700 N Kendall Dr, STE 402, Miami, FL 33156
legal@optmtg.com · (305) 524-4400
We aim to respond to accessibility feedback within 2 business days.
Formal complaints
If you are not satisfied with our response, you may contact the U.S. Department of Justice, Civil Rights Division, Disability Rights Section, or file a complaint with the relevant regulatory authority in your jurisdiction.
Optimal Mortgage LLC · NMLS #2503896 · FL MBR6553 · Licensed Mortgage Broker · Equal Housing Opportunity · 7700 N Kendall Dr STE 402, Miami FL 33156 · (305) 524-4400 · INQ@OptMtg.com · legal@optmtg.com